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A cookie isn't just a delicious snack. A cookie is also a small text file stored by websites and other applications on your device. This helps a website or app to remember useful information about you. 

Videxio’s websites, products, and services use cookies and similar technologies to help us deliver better user experiences. Cookies are super helpful in helping with tasks such as letting you to create a Videxio account, or counting the number of people who visit our site and seeing which pages users visit most often. 

This not only lets us make overall improvements to our websites, products and other services, but makes your own user experience smoother and more efficient.



1. What we use cookies for 

We use cookies for a few different reasons depending on the purpose of a particular web page or product. Some of the cookies we use for analytics and performance tracking are provided by third-parties.


The type of information cookies collect can include: 

- Your IP-address
- Physical location
- The type of web-browser and device your using
- How you found our website
- How long you stay on the website and which pages you visit


Some common examples of how we use cookies:

i) Storing settings and preferences: saves your user settings in our apps and web pages, for example your preferred language, or your default camera or microphone settings

ii) Sign-in / authentication: we use encrypted cookies to store your unique user ID so that we can check that’s you and so that you don’t have to sign in on every single page once logged in.

iii) Security: We may use cookies to detect fraud or other suspicious activities on our websites, products, and services

iv) Saving information you provide us on a website: We use cookies to store information you provide, for example remembering which products or services you have added to a new order

vii) Digital advertising: we use cookies to better understand our audiences’ different online interests and activities and provide more relevant information and content in our online advertising

viii) Insight and analytics: we use cookies to collect relevant performance data on how people interact with our websites, and better understand how people use our products and services so we can continue to deliver and improve our products and business operations



2. Cookies on Videxio websites

We use cookies to help deliver a better experience for users on our public websites, for example, by offering more relevant content to returning visitors, or users on mobile devices:

- The first time you visit our website you will be shown a notification about our use of cookies and asked if you would like to accept our use of cookie tracking 

- You can use our website without accepting, but this will limit your user experience and prevent us from offering you all our content or information 


3. Cookies used by Videxio products and services 

By creating and activating a Videxio account, you’re agreeing to our use of cookies and described in this cookie policy and our terms of service.

Videxio and our affiliated partners use cookies and similar technologies to remember personal information about you when you log in and use our online services and applications. Our goal is to make your experience with Videxio more convenient and personal:

- It is possible to use some of our products and apps as a guest user without logging in

- As a guest user you will be asked whether you want to accept our use of cookies

- You can select “no”. However, if you do so, simple settings and preferences will not be saved


Whilst Videxio may use information collected by cookies and similar web technologies on our marketing and advertising services, we will never sell information collected by cookies or similar technology to third parties.



4. Controlling cookies on your devices

It’s also possible to disable cookies for all websites via your web browser’s settings. Most browsers accept cookie tracking by default, so if you would like to disable cookie tracking you should check your settings to ensure they’re disabled if required.  Your browser should also allow you to delete existing cookies already saved on your device.

Please be aware that you may not be able to access certain features and functionality available for Videxio products and services if you disable cookie tracking, since they rely on cookies to work. If you choose to delete or disable cookies, you may need to re-enter any previously saved preferences and settings:

- Disabling cookie tracking can usually be found under Settings/ Advanced Settings > Privacy & Security

- Because each browser is slightly different you should refer to a specific browser's own help documentation or privacy documentation for detailed instructions where available

- Each browser has its own privacy and cookie settings - disabling cookies in one browser will not disable cookies when using another web browser

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