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Case Study / Telecom

Volker Wessels Telekom

VolkerWessels Telecom designs, builds and maintains telecom networks. Thanks to their integrated approach and the fact that they can offer end-to-end solutions, VolkerWessels Telecom provides a complete service for the market and contribute to innovation throughout the entire chain.

  • Their aim was to improve internal and external communication through an easy to use, affordable tool
  • They wanted a service that simplifies the combination of Virtual Meeting Rooms and dedicated videoconferencing systems
  • They needed to facilitate communication between six geographically dispersed locations

How Video is Used:

Initially the plan at VolkerWessels Telecom was to use the Videxio service only for internal communication. Internal use was so successful, however, that employees quickly took to using it also for external communication. Communication with suppliers, for example, has been simplified and video is used for negotiations and project work. The Company currently has eight virtual meeting rooms. Each of these have been given a name and can be booked in Outlook in the same way as physical meeting rooms can be booked.

Provides Real Benefits:

The Company’s directors often meet by video, saving on travel and time expenses in their busy schedules. Other employees are also spending less time and expense travelling and video is used to facilitate communication between five company locations in the Netherlands and one location in Belgium. All of the Virtual Meeting Rooms are heavily used, providing a clear return on investment, already within the first month of use. Very little internal promotion was necessary, the quality of the service spoke for itself.

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