Our partners are ready to help you.
For immediate troubleshooting, here are some self-service tools and guides.
Before you start using our service, click on the link below to evaluate whether your network supports the Videxio services and verify that no firewall will be blocking the service. The test will also identify any issues and explain how to resolve them. It will enable you to save the information and forward it to your IT administrator
Call us on video: email@example.com
We're also on Twitter: @videxio
Note that audio and video quality depends on a number of factors. Most common issues can be resolved by making sure you use a good quality camera, and have enough available network bandwidth (we recommend at least 0.7 Mbps up and down).
For more information - look under documentation below:
Reset your password here.
15 May 2013
We are experiencing problems with telephony dial-in to our Virtual Meeting Rooms. We are working on resolving the issue now.
Fill in your contact information below, and we’ll get in touch with you shortly.