Collection and Use of Personal Information

Personal information is data that
can be used to uniquely identify or contact a single person.

You may be asked to provide your
company or personal information whenever you are in contact with Videxio.
Videxio and its affiliates may share this personal information with each other
and use it consistent with this Privacy Policy. They may also combine it with
other information to provide and improve our products, services, content, and

Here are some examples of the types of personal information Videxio may collect and how we may use it.

What personal information might we collect?

When you create a Videxio ID, register your subscription, purchase a product, download a software update, or
participate in an online survey, we may collect a variety of information,
including your name, mailing address, phone number, email address, and contact

How might we use your personal information?

The personal information we collect allows us to keep you posted on

Videxio’s latest product announcements, software updates, and upcoming
events. It also helps us to improve our services and content. If you don’t
want to be on our mailing list, you can opt out anytime by sending an
email to

We may use personal information to help us develop, deliver, and
improve our products, services, and content.

From time to time, we may use your personal information to send
important notices, such as communications about purchases and changes to
our terms, conditions, and policies. Because this information is important
to your interaction with Videxio, you may not opt out of receiving these

We may use personal information for internal purposes such as
auditing, data analysis, and research to improve Videxio’s products,
services, and customer communications.

Collection and Use of Non-Personal Information

We also collect non-personal
information − data in a form that does not permit direct association with any
specific individual. We may collect, use, transfer, and disclose non-personal
information for any purpose. The following are some examples of non-personal
information that we collect and how we may use it:

We may collect information such as company, occupation, language,

zip code, area code, location, and the time zone where a Videxio product
is used so that we can better understand customer behavior and improve our
products and services.

We may collect information regarding customer activities on our
website and from our other products and services. This information is
aggregated and used to help us provide more useful information to our
customers and to understand which parts of our website, products, and
services are of most interest. Aggregated data is considered non-personal
information for the purposes of this Privacy Policy.

If we do combine non-personal

information with personal information the combined information will be treated
as personal information for as long as it remains combined.

Cookies and Other Technologies

Videxio’s website, online services,
interactive applications, email messages, and advertisements may use “cookies”
and other technologies such as pixel tags and web beacons. These technologies
help us better understand user behavior, tell us which parts of our website
people have visited, and facilitate and measure the effectiveness of
advertisements and web searches. We treat information collected by cookies and
other technologies as non-personal information. However, to the extent that
Internet Protocol (IP) addresses or similar identifiers are considered personal
information by local law, we also treat these identifiers as personal
information. Similarly, to the extent that non-personal information is combined
with personal information, we treat the combined information as personal
information for the purposes of this Privacy Policy.

Videxio and our partners also use
cookies and other technologies to remember personal information when you use
our website, online services, and applications. Our goal in these cases is to
make your experience with Videxio more convenient and personal. For example,
knowing your first name allows us to welcome you the next time you visit the
Videxio portal.

As is true of most websites, we
gather some information automatically and store it in log files. This
information includes Internet Protocol (IP) addresses, browser type and
language, Internet service provider (ISP), referring and exit pages, operating
system, date/time stamp, and clickstream data.

We use this information to
understand and analyze trends, to administer the site, to learn about user
behavior on the site, and to gather demographic information about our user base
as a whole. Videxio may use this information in our marketing and advertising

Disclosure to Third Parties

At times Videxio may make certain
personal information available to strategic partners that work with Videxio to
provide products and services, or that help Videxio with its service delivery. If you
are approved for service, your account will be governed by Videxio and its partners
an affiliates respective privacy policies. Personal information will only be
shared by Videxio to provide or improve our products, services and advertising;
it will not be shared with third parties for their marketing purposes.

Service Providers

Videxio shares personal information
with companies who provide services such as information processing, extending
credit, fulfilling customer orders, delivering products to you, managing and
enhancing customer data, providing customer service, assessing your interest in
our products and services, and conducting customer research or satisfaction
surveys. These companies are obligated to protect your information and may be
located wherever Videxio operates.


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities
within or outside your country of residence − for Videxio to disclose your
personal information. We may also disclose information about you if we
determine that for purposes of national security, law enforcement, or other
issues of public importance, disclosure is necessary or appropriate.

We may also disclose information
about you if we determine that disclosure is reasonably necessary to enforce
our terms and conditions or protect our operations or users. Additionally, in
the event of a reorganization, merger, or sale we may transfer any and all
personal information we collect to the relevant third party.

Protection of Personal Information

Videxio takes precautions —
including administrative, technical, and physical measures — to safeguard your
personal information against loss, theft, and misuse, as well as against
unauthorized access, disclosure, alteration, and destruction.

Videxio online services use Secure
Sockets Layer (SSL) encryption on all web pages where personal information is
collected. To make purchases from these services, you must use an SSL-enabled
browser such as Safari, Firefox, or Internet Explorer. Doing so protects the
confidentiality of your personal information while it’s transmitted over the

Integrity and Retention of Personal Information

Videxio makes it easy for you to
keep your personal information accurate, complete, and up to date. We will
retain your personal information for the period necessary to fulfill the
purposes outlined in this Privacy Policy unless a longer retention period is
required or permitted by law.

Access to Company and Personal Information

You can help ensure that your
contact information and preferences are accurate, complete, and up to date by
logging in to your account at . For other personal
information, we make good faith efforts to provide you with access so you can
request that we correct the data if it is inaccurate or delete the data if Videxio
is not required to retain it by law or for legitimate business purposes. We may
decline to process requests that are unreasonably repetitive, require
disproportionate technical effort, jeopardize the privacy of others, are
extremely impractical, or for which access is not otherwise required by local
law. Access, correction, or deletion requests can be made to

Third-Party Sites and Services

Videxio websites, products,
applications, and services may contain links to third-party websites, products,
and services. Our products and services may also use or offer products or
services from third parties.

Information you provide may be
transferred or accessed by entities around the world as described in this
Privacy Policy.

Our Companywide Commitment to Your Privacy

To make sure your personal
information is secure, we communicate our privacy and security guidelines to
Videxio employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns
about Videxio’s Privacy Policy or data processing, please contact us

Videxio may update its Privacy Policy from time to time.

Last updated: June 24, 2015