This toolset also enables the channel partners with detailed media and network analytics to ensure an excellent customer experience.

Videxio Analytics is the most advanced statistics and monitoring tool on the market. It enables our Channel Partners to increase sales by facilitating meaningful business meetings with their customers using the Videxio service to review videoconferencing adoption and usage analysis that brings insights to usage trends, active/inactive users, call statistics and customer trends. This helps to take the mystery out of the customer ROI discussion.

The Analytics module also enables our Channel Partners’ Network Operation Centers to effectively support end-users through access to detailed media and network analytics, right down to the specifics of a particular call. This module also features Videxio’s Automated Call Quality Rating (ACQR) system that provides live event notifications, and automated identification of poor  quality calls.

The Analytics application allows our Channel Partners to get:

  • Detailed call record statistics and usage trends to help drive end-user usage and adoption
  • Detailed Media analytics tool for trend analysis and statistics including full signaling trace
  • Event notifications for any services change, new sales and trial subscriptions
  • Automated Call Quality Rating to pro-actively identify and resolve customer issues

Analytics is now available for all of our channel partners.

Visit the Videxio’s Booth at InfoComm 2013 (#1990) or send an email to contact@videxio.com to get a demonstration of this and other Videxio applications.

About Videxio
Videxio is a cloud video service provider that makes it easy for organizations of any size to use professional video communications. The unique architecture and operation of their cloud-based service allows individual users and businesses to be fully operational in minutes. Videxio is headquartered in Norway with offices around the world. To learn more, visit www.videxio.com

For more information, contact:
Tom Erik Lia, CEO Videxio
M +47 98289872

. Video/email: tom.erik.lia@videxio.com

Use Videxio Analytics to monitor your part of the global cloud