Lysaker, Norway – November 21th, 2013 –Wainhouse Research, an independent market research firm with focus on unified communications and visual collaboration, today issued their weekly on-line Bulletin with a 1:1 interview with our CEO Tom Erik Lia
WR: From a customer experience perspective, what makes Videxio special?
TEL: The quality experience that they receive on our service — that’s what makes us special. The simplicity of becoming “video-active,” easy URL dialing and an always up-to-date directory, the experience they get running over our global video-quality (MPLS) network and the collaborative experience they can enjoy with our Virtual Meeting Rooms. We strive to deliver a high quality, reliable user experience at all times.
WR:Talk about your business model?
TEL: “We provide our channel partners with the opportunity to build their own brand as they deliver their cloud services offering on our platform. We want them to truly own their customer relationships and we want to help them develop a new revenue stream, a recurring revenue stream.”
To read the full interview please click here
Andrew and Tom Erik connected in a high quality video call
using Cisco EX90, Polycom HDX and WebRTC